Bringing PR and Social Media together under one roof

Habib Amir, head of digital, Clarion Communications

This month we’re launching Clarion’s new digital division - influenceD - which will work across all aspects of social media, social advertising and online PR.  Why?  Because clients increasingly want all their digital, social and PR needs satisfied under one roof.

Have Yourself A Social Little Christmas

Rebecca Bolton, digital team, Clarion Communications

Christmas can be fraught with customer service nightmares - from last minute present purchases and returns of unwanted gifts to the drama of the Boxing Day sales.  And with 18 million people now using social media to contact companies over customer service issues, gone are the days of the polite letter to the editor, or contacting Anne Robinson on Watchdog over an incident of poor customer service.